Dynatrace for Executives
Dynatrace for Executives
See why the world’s largest organizations trust Dynatrace to solve nine key challenges critical to their growth and success.
Drive innovation
Agentic AI
- Gain reliable, autonomous AI performance with auto-remediation, auto-prevention, and auto-optimization
- Boost developer productivity by embedding agentic AI into assisted coding and autonomous cloud operations
- Extend your team with expert AI agents embedded in your ecosystem to solve problems with deep contextual understanding of your digital business
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Agentic AI adoption is accelerating, but foundational gaps remain. Many organizations are adopting agentic AI for its autonomous capabilities, yet they often rely solely on prompt-based agents, lacking the precision and reliability needed for enterprise use. |
Dynatrace solutions Build agentic AI on a strong, enterprise-grade foundation. Dynatrace combines probabilistic and deterministic approaches to ensure agentic AI is both creative and precise—ready for mission-critical environments. |
| Challenges Balancing creativity and accuracy in AI is difficult. Agentic AI must combine the flexibility of probabilistic models (like LLMs) with the rigor of deterministic algorithms to be truly effective. |
Dynatrace solutions Extend AI capabilities with autonomous intelligence. Dynatrace enables auto-remediation, auto-protection, and auto-optimization based on business goals, shifting human roles from manual scripting to strategic supervision. |
| Challenges AI projects lack autonomy and scalability. Without structured knowledge and goal-driven execution, AI systems struggle to move beyond manual scripting and deliver intelligent automation. |
Dynatrace solutions Enable goal-driven execution with full transparency. Dynatrace allows users to define high-level objectives while the platform determines and executes the most effective path—explaining every step and maintaining human oversight. |
| Challenges Real-time, contextual data is often missing. Agentic AI systems need fast access to business-specific context and real-time signals to make informed decisions, but many lack this capability. |
Dynatrace solutions Deliver real-time, context-rich insights with Grail®. Dynatrace Grail® provides instant access to petabytes of structured and unstructured data—without predefined schemas—enabling agentic AI to operate with full business context and clarity. |
| Challenges AI insights are siloed across teams. Without unified access, different departments—from engineering to business—struggle to leverage AI effectively in their workflows. |
Dynatrace solutions Empower every team with unified AI observability. Dynatrace brings AI-driven insights to developers, SREs, operations, and business teams—helping them make smarter, faster decisions across the organization. |
Critical resources for your team
- Dynatrace Powers the Future of Agentic AI
- Shaping the Future: Autonomous Intelligence by Dynatrace
- Agentic AI: Model Context Protocol, A2A, and automation's future
- MCP best practices and Live Debugger boost developer experience
- AI agent observability, Amazon Bedrock monitoring for agentic AI
- Full-stack observability for NVIDIA Blackwell and NIM-based AI
- Building agentic AI applications with OpenAI Agents SDK
- Paving the way to autonomous intelligence
Business observability
- Gain a new real time visibility into business processes and services, to transform and accelerate in new ways that were impossible before
- Get answers to any question at any time through a combination of contextual analytics with causal AI and a natural language interface into the hot/hot Grail data lakehouse, accessible by experts, democratized for casual users and AI agents
- Drive cross-functional alignment and success through real-time, single source of truth for thousands of employees from observability, security, and business observability
Gain end-to-end insights into your digital channels with Business Flow to optimize revenue and conversion rates.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Companies collect vast amounts of data and leverage growing teams for data analytics, yet struggle to get the insights they need quickly. Modern businesses need real-time visibility into their digital systems and business processes to make timely decisions. |
Dynatrace solutions Get quality-of-service managed business events to reveal real-time insights into digital business processes. Dynatrace puts observability, business-event, and data from hundreds of other sources such as OpenTelemetry and Snowflake into context, providing answers on the fly. Powered by Dynatrace Intelligence, getting answers to any question, any time, becomes reality. |
| Challenges Historically, organizations put their data - metrics, traces and logs - in different silos, due to heterogeneous data formats, varying retention needs, DIY attitudes, and organizational structures. With a lack of alternatives, this results in an inability to analyze data in context, preventing business insights, slowing troubleshooting, and jeopardizing security incident analytics. |
Dynatrace solutions Dynatrace is the only platform that unifies your heterogeneous data into its graph-powered data lakehouse, Grail. Get instant answers from exabytes of data from your digital systems in sub-seconds, as Grail is schema-less, index-free, and executes massively parallel on thousands of compute nodes. This brings your real-time analytical needs to the next level for a data-driven organization. |
| Challenges Traditional data collection and analytics methods require predefined schemas and indexing, which take time to create. Conventional databases and observability tools typically involve time consuming and costly extra efforts to manage storage and findability of data. Rehydration of data from a data lake can take days and require the involvement of data analysts to define schemas for use in data warehouses. Indexes can take more storage than the raw data itself, slowing data access and driving costs up. |
Dynatrace solutions Get the next generation of a data lakehouse, Grail, which is always-hydrated and manages cold/hot storage automatically at zero-latency. Having all observability, security, and business data unified, with customizable data retention, it serves highly cost effective for short and long-term data needs, all with instant any question any time queryability, so you can drive your business when you need it. |
$5M
revenue protected by ensuring uninterrupted service during peak demand
Critical resources for your team
- Real-time business analytics with Dynatrace
- Dynatrace enhances Business Analytics with business events portal
- Business analytics
- OpenPipeline
- Dynatrace Releases OpenPipeline for its Analytics and Automation Platform
- Dynatrace Extends Grail to Power Business Analytics with Speed and Precision
Customer experiences
- Optimize customer experiences with end-to-end analytics from observability, user-behavior and business data
- Align business and IT goals by giving teams shared context to collaborate and act with confidence
- Drive customer retention Increase customer retention by enabling faster, data-driven decisions supported by Dynatrace Business Insights services
Monitor your end user experiences with Dashboards displaying satisfaction scores, conversion rates, and infrastructure impacts.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Executives lack visibility into customer satisfaction, not knowing whether focusing on functional, performance, or experience issues could drive up conversion rates. Likewise, IT teams struggle to relate customer complaints to the root cause. |
Dynatrace solutions Improve customer experience and satisfaction as Dynatrace captures and analyzes omnichannel user behavior, including mobile, browser, points-of-sale, and others, and puts it into context. It also discovers issues and their root cause by tracing transactions from front-end to back-end into the inner workings of apps and services. |
| Challenges With a myriad of data collection touchpoints across thousands of business processes, knowing where and how to optimize the customer journey is challenging, creating a struggle to progress along their product funnels. |
Dynatrace solutions Optimize conversation rates through real-time visibility of your funnels and understand them in your business context faster and with more detail than the business systems can provide. Understand user behavior and inflection points through the Business Flow app. |
| Challenges As multicloud environments become increasingly distributed and complex, delivering frictionless customer experiences is a challenge. |
Dynatrace solutions Improve operational agility and prioritize smarter by providing usage and adoption analytics to your teams. With detailed behavioral analytics and session replay from Dynatrace, teams can compare versions and A/B tests to maximize invest outcomes. |
99%
of daily flights are on time
70%
less time spent triaging issues
Critical resources for your team
- How executives reveal breakthrough insights into customer experiences with Dynatrace to accelerate business growth
- Improving customer experience with business process monitoring
- Practical business process monitoring for real-time business observability
- Five best practices to get the most out of customer experience analytics
- Business Flow - Dynatrace Docs
- Business Flow monitoring & observability | Dynatrace Hub
Mitigate risk
Improved availability
- Predict and prevent outages before they happen with a unique combination of causal, predictive, and generative AI – enhanced by agentic AI for autonomous action.
- Remediate faster with automatic root-cause analysis fueled by deterministic AI
- Scale proactively and self-heal systems before customers are impacted
Predict your cloud infrastructure availability, track, and resolve issues whilst visualizing associated costs with Dashboards.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Reacting to outages or performance degradation is no longer viable in a landscape where expectations for flawless performance have soared. |
Dynatrace solutions Hypermodal AI predicts and prevents issues and enhances observability, allowing for preemptive action before they escalate into outages and ongoing visibility into service-level fulfillment. |
| Challenges Silos, disparate tools, manual integrations, and lack of visibility compound risk. |
Dynatrace solutions Dynatrace provides end-to-end visibility to identify issues and vulnerabilities before they reach end users. Infrastructure observability, application observability, and digital experience data unite on a single pane of glass, eliminating war rooms. |
| Challenges Executives do not want a security approach to slow down existing operations. |
Dynatrace solutions Dynatrace converges observability and security, embedding security into every stage of the software development lifecycle to help organizations accelerate their DevSecOps maturity. |
Over 60%
fewer customer irritants
Critical resources for your team
- 2024 CISO Report: The state of application security in 2024
- Don’t just react: How executives can predict and prevent outages to maximize availability
- Dynatrace expands Davis AI with Davis CoPilot and hypermodal AI
- Meet Dynatrace Intelligence
- Security Protection
- Application Security
Product Security
- Ensure product-level protection by embedding security checks across your development, delivery, and runtime environments
- Maintain transparency and compliance with automated posture assessments and real-time remediation
- Use AI to detect and block threats before they impact users—without slowing down releases
- Unify observability and security in a single workflow to simplify governance and reduce tool sprawl
Ensure security compliance with a unified overview, showing vulnerabilities, risk assessments, and impacted entities.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Redundant tools operating in isolation and a lack of collaboration among development, security, and operations teams pose significant challenges in covering all risks effectively. |
Dynatrace solutions A unified platform removes the need for manual integrations, which can pose risks. A mature DevSecOps strategy provides visibility into every element throughout a hybrid and multi cloud environments. When vulnerabilities or risks arise, auto-remediation and precise routing ensure rapid resolution. |
| Challenges New reporting obligations, increasing threat of cybercrime, and the rise in AI-generated unsupervised code means organizations face consequences of improper coding practices and potential regressions from rapid releases. |
Dynatrace solutions Our approach to instantaneous Threat Detection, Investigation and Response (TDIR) ensures a rapid response to security compliance issues in a landscape where swift action is imperative. |
| Challenges The competitive environment demands a balance between speed and security. |
Dynatrace solutions With security embedded into the software delivery pipeline, Dynatrace enables teams to release robust applications and services at heightened speed without compromising security. |
Large Insurance company
95%
less time spent remediating vulnerabilities
Critical resources for your team
- Security Protection & Security Analytics
- Security Protection
- Dynatrace to Acquire Runecast to Enhance Cloud-Native Security and Compliance
Responsible AI
- Succeed in building and adopting AI-driven digital cloud services
- Accelerate delivery of flawless and secure software with solutions spanning hundreds of use cases
- Increase IT, development and platform engineering productivity through agentic AI-powered observability, self-service capabilities and hundreds of integrations
Visualize your complex hybrid cloud environments in real time, gaining insights into security and business performance.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Organizations face cloud complexity, from routine tasks to critical security threats, straining resources and efficiency. AIOps identifies patterns and correlations in data to tackle this complexity. However, in modern cloud systems, correlation doesn’t always imply causation, making it even more challenging to pinpoint root causes as ephemeral workloads rise. |
Dynatrace solutions Leverage predictive AI to anticipate outcomes, causal AI to understand root causes, and generative AI to create new solutions, automating processes and enhancing security measures. This comprehensive approach streamlines operations, boosts productivity, and improves effectiveness, transcending the realm of AIOps. |
| Challenges Organizations reconcile the need for rapid deployment with ensuring seamless integration and compatibility across diverse, complex cloud environments with limited visibility into each part of its infrastructure. |
Dynatrace solutions Empower the automation and rapid delivery of software by implementing streamlined development pipelines, automated testing frameworks, and stringent security measures, ensuring both the speed and integrity of the software throughout its lifecycle. See how with Dynatrace’s 100+ use cases. |
| Challenges Many struggle with the inefficiency of manual and inconsistent IT and Dev processes, leading to bottlenecks and delays that hamper the organization's agility and ability to respond promptly to market demands. |
Dynatrace solutions Empower your teams by offering self-service observability and security. Dynatrace delivers a robust platform that streamlines software delivery, while also advancing DevOps and SRE practices toward Platform Engineering. This results in improved availability, reduced software flaws, and enhanced security, thanks to Dynatrace’s built-in automation, analytics, and security features. |
58%
increase in high-quality software releases
94%
fewer major service incidents over five years
Critical resources for your team
- The state of observability in 2024: Accelerating transformation
- Platform engineering: Empowering key Kubernetes use cases with Dynatrace
- Using modern observability to chart a course to successful digital transformation
- AI for IT Operations (AIOps)
- Platform Engineering - Dynatrace Docs
Optimize Cost
Tool consolidation
- Improve operational efficiency through AI-driven automation and platform unification
- Consolidate tools to reduce redundancies, lower costs, and simplify compliance
- Break down data silos to improve context and accelerate strategic decisions
- Minimize security risks by reducing complexity and attack surfaces
- Simplify data pipelines to improve performance and reduce infrastructure overhead
Use OpenPipeline to gain visibility into tools, auditing and consolidating to reduce complexity.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Siloed processes, lack of context to business objectives, and heterogeneous data collection across multiple vendors prohibit maximizing the value of data. |
Dynatrace solutions Unlock the full potential of data by integrating diverse data sources, enriching them with contextual information, enabling next-generation analytics and automation, and presenting insights in a unified manner. |
| Challenges Adopting too many tools without a unified strategy results in overhead. And DIY approaches to tooling reinvent the wheel, costing more time, effort, and talent to configure. |
Dynatrace solutions Optimize productivity across development, IT, and DevOps teams, leveraging Dynatrace to dismantle organizational silos by fostering collaboration and communication. By adopting a platform that integrates advanced analytics and automation tools for observability, security, and business intelligence, organizations can efficiently manage workflows, mitigate risks, and drive continuous improvement initiatives at scale. |
| Challenges Organizations grapple with managing multiple vendor contracts, integration complexities, and security risks from fragmented solutions and siloed data sources. |
Dynatrace solutions Our unified observability and security approach that converges data across multiple sources in a secure data lake house is cost-effective, index- and schema-free, and has a lower risk of privacy and security violations. |
16
disparate monitoring tools consolidated
Critical resources for your team
- Dynatrace platform
- Dynatrace platform
- Smartscape - Application Mapping Visualization
- Unified observability is key to consolidating tool sprawl and breaking down data silos
Cost and sustainability
- Balance innovation with cost and energy impact by optimizing cloud and AI usage in real time
- Cut waste and align spending with business value using AI-powered observability to surface idle resources, inefficient architecture, and energy-heavy workloads
- Improve efficiency and support sustainability objectives by dynamically scaling resources based on real-time demand and performance goals
Gain detailed insights for every instance, container, and cluster to reduce footprint and achieve sustainability goals.
| Challenges | Dynatrace solutions |
|---|---|
| Challenges Modern multicloud complexity creates challenges in determining cloud costs and usage. Often, the information is too broad, inhibiting proper analytics related to applications, services, departments, stages, and more. |
Dynatrace solutions Identify continuous opportunities for optimization with fine-grained analytics, AI-based graph capabilities (Dynatrace Smartscape), and business-centric automation via smart orchestration. |
| Challenges With a surplus of tools and a lack of business-driven orchestration, organizations’ test systems may remain dangling, risking overprovisioning or underutilization. |
Dynatrace solutions Understand root causes of hotspots, predict utilization, and provide enterprise-level optimizations with scaled reporting, through Dynatrace approach to combine automatic observability, FinOps analytics, and dependency-aware hypermodal AI. |
Working with Dynatrace has helped us to assess the visibility and impact of our IT carbon emissions... and collaborating together has allowed us to see where our efforts are most impactful in the context of our broader IT architecture.
Critical resources for your team
- Maximizing cloud efficiency: Driving cost optimization and sustainability with Dynatrace
- Sustainable IT: Optimize your hybrid-cloud carbon footprint
- Cost & Carbon Optimization
- Dynatrace Teams with Lloyds Banking Group to Reduce IT Carbon Emissions
- Dynatrace Delivers Real-Time Insights into the Carbon Footprint of Hybrid and Multicloud Ecosystems
- Smartscape - Application Mapping Visualization
- What is FinOps?
AI observability
- Maximize ROI from AI investments by continuously observing and optimizing how AI affects functionality and customer experiences
- Ensure reliability of AI outputs, especially for agentic AI, by identifying hallucinations, drift, and unintended behavior
- Control cost and maintain governance through AI-driven oversight of usage, performance, and compliance
| Challenges | Dynatrace solutions |
|---|---|
| Challenges AI adoption is accelerating, but readiness is uneven. Many cloud-native projects now include AI components, yet organizations struggle to prepare effectively for AI integration. |
Dynatrace solutions Maximize cloud ROI with full-stack visibility. Dynatrace delivers end-to-end visibility and insights across infrastructure, AI workloads, and business outcomes—ensuring investments in AI and cloud deliver measurable value. |
| Challenges Cloud budgets are growing to support AI, but ROI is uncertain. 63% of top-performing companies are increasing cloud spend to leverage AI, but without clear visibility, the return on investment is at risk. |
Dynatrace solutions Support governance and compliance with AI-native observability. Dynatrace helps executives manage AI reliability and risk through traceable, auditable AI interactions aligned with business goals. |
| Challenges Executives face new responsibilities around AI reliability and governance. Oversight, alignment with business goals, and regulatory compliance are becoming mandatory, especially in the EU and US. |
Dynatrace solutions Protect and optimize AI systems in real time. Dynatrace traces and logs AI behavior, predicts resource usage, and secures runtime environments to prevent unintended actions. |
| Challenges AI projects often stall before reaching production. Lack of trust, transparency, and integration between AI and operational systems slows down progress. |
Dynatrace solutions Deliver AI-powered services with confidence. With support for 40+ technologies and integrations—including hyperscalers and agentic frameworks—Dynatrace provides a single pane of glass across chat interfaces, models, tools, GPUs, and customer experiences. |