singapore

Join the innovators shaping the future of observability for a day of in-depth learning and networking. Together, we’ll explore what’s now, what’s next, and how to succeed in the agentic AI era.

Experience the Roadshow

Speakers

Meet the keynote speakers, Dynatrace experts, and global leaders you’ll learn from.

Saurabh Dutta

General Manager Changi Airport Group

Ng Boon Wee

Head Engineering (Application Platform Services) Defence Science and Technology Agency

Brijesh Pandya

Director, Artificial Intelligence Keppel

Kenneth Yeo

Observability Evangelist Ministry of Education, Singapore

Mohit Sagar

CEO & Editor-in-chief Opengov Asia

Vicardo Ng

Vice President, Head of Tech Services Tribe & Managed Services Starhub

Adrien Fort

Head of Engineering Observability and Reliability, WMPC CTO UBS

Melissa Ries

Group Vice President & Managing Director, Asia ServiceNow

Jim McCready

Vice President, APAC Dynatrace

Wayne Segar

Global Field CTO & AI Innovations Dynatrace

Rafi Katanasho

APJ VP & Chief Technology Officer Dynatrace

Andi Grabner

Fellow DevRel and CNCF Ambassador Dynatrace

Mark Fettroll

Senior Solutions Engineering Director, ASEAN & Korea Dynatrace

Myrvin Yap

Principal Solutions Engineer, APAC Dynatrace

Cruz Lim

Lead Solutions Engineer Dynatrace

Kunal Panchal

Senior AI / ML Specialist Solution Architect AWS

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Learn to innovate where it counts

Hear insights, best practices, and new ideas you can use to drive automation, accelerate cloud-native development, and deliver better, more secure digital experiences.

Learn from industry leaders

Hear transformation stories and use cases from customers at the forefront of AI and observability.

Explore the latest innovations

See the Dynatrace platform solutions that empower you to analyze, automate, and innovate faster.

Make meaningful connections

Network and build relationships with industry leaders and peers.

Register now

Agenda

From inspiring keynotes to technical and customer sessions, see what we’ve got planned for this year’s Innovate.

Registration

Welcome to Innovate Roadshow Singapore! Collect your badge, grab your breakfast and meet the community of IT leaders and experts before the conference begins.

Leading with AI

Jim sets the stage for Innovate Roadshow by exploring our vision and why Dynatrace is the AI-powered platform for reliable, trustworthy autonomous operations that position organizations to succeed in the age of agentic AI.

Jim McCready

Vice President, APAC Dynatrace

From Blind Spots to Resilience: A Phased Approach to Observability

In regulated and security-sensitive environments, building modern observability capabilities requires a careful balance of visibility, resilience, and compliance.

This presentation outlines a practical, phased approach to establishing end-to-end observability for mission-critical systems where externally hosted observability services are not always feasible, based on real-world experience in a highly regulated setting. It will explore how full-stack instrumentation, real user monitoring, AIOps, and site reliability engineering (SRE) practices can be introduced progressively to reduce blind spots, improve issue detection, and strengthen service reliability at scale.

Attendees will gain practical insights into advancing observability maturity over time while maintaining security, data governance, and cost efficiency.

Ng Boon Wee

Head Engineering (Application Platform Services) Defence Science and Technology Agency

Smarter Together: The Road to Autonomous Operations

Rafi expands the vision for autonomous operations and introduces huge platform innovations designed to empower businesses to thrive in the agentic age and take the next big step towards autonomous operations maturity.

Rafi Katanasho

APJ VP & Chief Technology Officer Dynatrace

From Noise to Signal: How Changi Airport uses Dynatrace to keep One of the World’s Busiest Airport Apps Running

The Changi App serves millions of travellers across one of the world’s most connected airports, where downtime is never just a technical problem. This session is a practitioner’s account of how Changi Airport Group built a practical observability posture using Dynatrace’s core capabilities: RUM, custom dashboards, and intelligent alerting.

Saurabh shares how the team defined what “healthy” looks like for an airport super-app, how they tuned alerts that engineers act on, and how observability data has begun shaping product and engineering decisions beyond incident response.

Saurabh Dutta

General Manager Changi Airport Group

Tea Break

Recharge and network with fellow IT professionals during the tea break.

Achieving Big Goals with AI-Powered Observability

Wayne dive deeper into the benefits of the Dynatrace 3rd-gen platform and explore critical platform innovations through the lens of your organization's mission-critical goals: Resilience, AI innovation, and delivering better customer experiences.

Wayne Segar

Global Field CTO & AI Innovations Dynatrace

From Monitoring to Business Resilience: How Observability Strengthens Cyber Defence

In today’s complex digital environment, organizations need more than traditional monitoring. They need real-time visibility that helps them understand system health, reduce operational risk, and respond quickly to emerging threats. This session explores how observability can evolve from a technical capability into a strategic enabler of business resilience. Drawing on practical enterprise experience, I will share how organizations can use observability to improve incident response, strengthen collaboration between security and operations teams, and gain actionable insights across hybrid environments. Attendees will leave with a clearer view of how observability can support both operational performance and cyber defence.

Kenneth Yeo

Observability Evangelist Ministry of Education, Singapore

The Value of Observability in the AI-Native Era

AI is fundamentally changing the way we architect, develop and operate software that powers your business. Observability has to change in lock step and needs to expand to become a close feedback loop to both human, the AI, and the agentic systems we are building. In this session Andi Grabner, CNCF Ambassador and DevRel at Dynatrace, will show you how to mature the adoption of observability to succeed in the AI-Native Era.

Andi Grabner

Fellow DevRel and CNCF Ambassador Dynatrace

Lunch

Enjoy lunch, spark meaningful conversations, dive into morning insights, and uncover exciting opportunities at the solution booths.

Scaling Agentic AI with Confidence: Building and Monitoring Production-Grade Agents

In this session, we will address why production observability & evaluation is an absolute prerequisite for enterprise governance. You will learn how AWS Agentic AI services' native integration with OpenTelemetry allows platform engineers to trace a prompt’s full lineage, audit agent reasoning paths, monitor exact request costs and intercept execution loops before they impact your business operations.

Kunal Panchal

Senior AI / ML Specialist Solution Architect AWS

Better together ServiceNow & Dynatrace

Details to come.

Melissa Ries

Group Vice President & Managing Director, Asia ServiceNow

Panel discussion: The Autonomous Advantage: Unlocking Competitive Edge through AI and Observability

As digital environments grow more complex with multi-cloud architectures and AI-driven systems, observability becomes essential for visibility into applications, infrastructure, and user experience. AI enhances observability by automating tasks like anomaly detection and root cause analysis, enabling IT teams to focus on innovation and strategic goals. However, responsible AI adoption demands trust, transparency, and human oversight to ensure confidence in autonomous operations.

When paired with robust observability, AI-driven autonomy empowers teams to navigate complexity, accelerate outcomes, and align technical performance with business objectives. This panel will explore:

1.  How can AI-augmented observability transform IT operations into a competitive advantage while maintaining trust and transparency?

2.  How does automation free IT teams for strategic innovation?

3.  What governance and oversight practices are essential to ensure responsible adoption of AI in complex digital environments?

Mohit Sagar

CEO & Editor-in-chief Opengov Asia

Vicardo Ng

Vice President, Head of Tech Services Tribe & Managed Services Starhub

+3 more speakers

Successful AI Projects: Tracing Agentic Workloads in Production

With years of tracing expertise and experience monitoring applications, Dynatrace harnesses deep APM and tracing capacities to help organizations make sense of their agentic AI workloads. As these AI workloads explode in complexity, explore how teams can understand what's happening inside their AI systems, and eliminate black boxes for good.

Myrvin Yap

Principal Solutions Engineer, APAC Dynatrace

Redefining Cloud Observability: Scale with Autonomous Operations

Dynatrace enables seamless cloud data ingestion, intelligent monitoring, and proactive management of cloud resources in an AI-driven world. See how combining automated observability with AI-powered intelligence and agentic collaboration helps teams move from reactive firefighting to proactive optimization.

Cruz Lim

Lead Solutions Engineer Dynatrace

Awards ceremony

Rafi takes the stage to honor our exceptional customers leveraging AI observability to drive successful initiatives and deliver better business outcomes.

Rafi Katanasho

APJ VP & Chief Technology Officer Dynatrace

Closing address & lucky draw

Jim provides a recap of the event's highlights, expressions of gratitude, and announces the lucky draw winners before we transition to the networking reception.

Jim Mc Cready

Vice President, APAC Dynatrace

Closing networking reception

Wrap up your day with the opportunity for continued networking.

Live from Singapore

Register today to reserve your seat and start planning your Innovate Roadshow experience.

SANDS EXPO & CONVENTION CENTRE

Marina Bay Sands,

10 Bayfront Ave, Singapore 018956

Explore the Venue