Perform 2026 on-demand | Dynatrace Perform
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The Venetian Las Vegas
Jan. 26–29, 2026
Perform 2026 On-demand
Dynatrace Perform 2026 is over, but you can still experience every boundary-breaking mainstage session, product announcement, and breakout session on-demand.
[Watch on-demand](/content/perform/on-demand/perform-2026/#sessions "Watch on-demand"/index.html)
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Matched sessions 63
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Mainstage
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Topic
AI
AI Observability
AI Ops
Agentic AI
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Cloud Native
DQL
Developer Experience
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AVP Platform Observability
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IT Ops / SRE
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System Administrator
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Technical Level
Advanced
Beginner
Intermediate
Mainstage sessions
Mainstage
Leading with AI
Rick sets the stage for Perform by exploring our vision and why Dynatrace is the AI-powered platform for reliable, trustworthy autonomous operations that positions organizations to succeed in the age of agentic AI.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Rick McConnell
Chief Executive Officer
Dynatrace
- Mainstage
Achieving Big Goals With AI-Powered Observability
Steve and Mala dive deeper into the benefits of the Dynatrace 3rd-gen platform and explore critical platform innovations through the lens of your organization's mission-critical goals: Resilience, AI innovation, and delivering better customer experiences.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Steve Tack
Chief Product Officer
Dynatrace
Mala Pillutla
VP, Regional Sales Management- Logs
Dynatrace
- Mainstage
Better Together with ServiceNow
Steve unpacks the importance of a broad partner ecosystem to our agentic future, and welcomes Pablo from ServiceNow to talk about our new partnership and the critical business use cases it enables.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Software
Steve Tack
Chief Product Officer
Dynatrace
Pablo Stern
EVP and GM, Technology Workflow Products
ServiceNow
- Mainstage
The Sky's The Limit with United Airlines
Laura and Ramiro share how United Airlines keeps critical services reliable and drives better business outcomes with end-to-end observability, and look ahead at how critical Dynatrace partnerships and innovations will empower one of the world's biggest airlines.
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Business Observability
Observability
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Aviation
Laura Heisman
Chief Marketing Officer
Dynatrace
Ramiro Zavala
Head of IT Operations, Observability, and Quality
United Airlines
- Mainstage
Smarter Together: The Road to Autonomous Ops
Bernd expands the vision for autonomous operations and introduces huge platform innovations designed to empower businesses to thrive in the agentic age and take the next big step towards autonomous operations maturity.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Bernd Greifeneder
Chief Technology Officer and Founder
Dynatrace
- Mainstage
Governing the Agentic Frontier
Everyone wants to adopt and see value from AI quickly. But wherever you are on your AI maturity journey, the foundation for long-term success combines strategic adoption, consistent governance, and new workflows that keep humans in control. Join Chief Transformation Officer Colleen Kozak as she explains how to operationalize AI safely and effectively while keeping people at the helm.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Colleen Kozak
Chief Transformation Officer
Dynatrace
- Mainstage
Accelerating Your AI Journey
As we dive into the age of agentic AI, Ashley and Wayne explore why having a strategic partner to guide your maturity journey helps you go further faster, and how Dynatrace is paving the way for tomorrow’s autonomous enterprises to build and operate software successfully.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Technology Companies
Ashley Adams
Principal Product Marketing Manager
Dynatrace
Wayne Segar
Director of Field CTO
Dynatrace
Neha Goswami
Director, Developer Experience, Agentic AI Leadership
AWS
- Mainstage
Reliability in the Age of AI with Macquarie Group
What can a tech giant teach a financial company about faster software delivery and site reliability at scale? Hear how Phil and the team at Macquarie Group are driving reliability and success with visibility everywhere, including their AI workloads.
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Agentic AI
AI Observability
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Financial Services
Phillip Grasso-Nguyen
Head of Reliability
Macquarie Bank
- Mainstage
Grow Together & Performance Pathfinder Award
The world has changed dramatically, and the way in which Dynatrace partners with customers has evolved with it. Steve explores how and gives out our first award: The Performance Pathfinder.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Technology Companies
Steve McMahon
Chief Customer Officer
Dynatrace
- Mainstage
From Complexity to Opportunity with TELUS
Dana and Kulvir from telecom giant TELUS explore one of their biggest days of the year, Black Friday, and how observability is critical to connecting the dots between IT and business outcomes and building the foundation for success in the agentic era.
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Agentic AI
Business Observability
Software Delivery
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Consumer Goods & Services
Technology Companies
Dana Harrison
Principal Site Reliability Engineer
TELUS
Kulvir Gahunia
Director Site Reliability and Engineering Enablement
TELUS
- Mainstage
Building Software in the Age of AI with Autodesk
The way we build and operate software in the age of AI has changed. Maria, Andi, and Jeff explore new tools and responsibilities, and why Dynatrace is the best partner to developers. Alex from Autodesk unpacks how AI-powered observability empowers greater automation and productivity for a development team of thousands.
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Agentic AI
OpenTelemetry
Software Delivery
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Software
Andi Grabner
Fellow of Technology Strategy
Dynatrace
Alex Bicalho
Sr. Director of Engineering – Developer Platform Services
Autodesk Inc.
Jeff Blankenburg
Principal Developer Advocate
Dynatrace
- Mainstage
The Path to AI Zero-Touch Operations with Vodafone
From log insights to business impact, Mala and Luke explore how Vodafone has partnered with Dynatrace to unify observability, including logs, to power their "AI Zero-Touch Operations" initiative.
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Log Management & Analytics
Observability
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Telecommunications
Luke Bradley
Head of Engineering and Transformation
VOIS - Vodafone’s Shared Services
Mala Pillutla
VP, Regional Sales Management- Logs
Dynatrace
- Mainstage
Innovation Impact + Customer Advocate Awards
Steve returns to recognize our Innovation Impact award winner and honor our Advocate of the Year.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Technology Companies
Steve McMahon
Chief Customer Officer
Dynatrace
- Mainstage
Faster Together with VCARB
Laura invites Peter Bayer back to the Perform mainstage to talk about the Dynatrace + VCARB partnership after an incredible racing season. Together, they’ll explore the impact of AI-powered observability in driving success at the IT level and on the track, and the ways Dynatrace is supporting their never-ending drive to optimize performance.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Laura Heisman
Chief Marketing Officer
Dynatrace
Peter Bayer
CEO
Visa Cash App Racing Bulls Formula One™ Team
Raffaele Boschetti
Head of IT
Visa Cash App Racing Bulls Formula One™ Team
- Mainstage
Building Trust with Nationwide
Trust is the name of the game for Nationwide. Kate explores how observability brings business and IT together, ensuring payments are processed on time, and customers never see stalled payments or a lapse in trust.
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Business Observability
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Financial Services
Kate Bristow
Head of Service Operations
Nationwide Building Society
- Mainstage
Business Champion Award
Steve returns to mainstage one last time to award this year's Business Champion.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Technology Companies
Steve McMahon
Chief Customer Officer
Dynatrace
- Mainstage
The Future of Vacations with Princess Cruises
Vacation is no place for complexity. Rick from Princess Cruises joins us to explore how AI-powered observability from Dynatrace is powering the future of fun and delivering operational excellence and frictionless experiences to guests.
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Digital Experience Monitoring
Business Observability
DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Rick Lapenna
Vice President, Cloud, Infrastructure, and Engineering Operations
Princess Cruises
- Mainstage
Executive Recap: What Happens Monday?
Dynatrace leadership return to stage to recap an incredible few days at Perform, look ahead to what we'll be talking about next year, and celebrate intelligence in all its forms alongside a lucky audience member and surprise guest.
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DevOps Engineer
Developer
Security Specialist
IT Ops / SRE
Solution/Systems Architect
Business Executive
Data Engineer
Data Scientist
System Administrator
Technology Companies
Rick McConnell
Chief Executive Officer
Dynatrace
Bernd Greifeneder
Chief Technology Officer and Founder
Dynatrace
Steve Tack
Chief Product Officer
Dynatrace
Ashley Adams
Principal Product Marketing Manager
Dynatrace
Innovation Stage Sessions
Innovation Sessions
AI-Powered Log Monitoring: Precision at Petabyte Scale
Dynatrace addresses the challenge of making sense of large volumes of log data by providing contextual intelligence. Hear how customers are simplifying log management and enabling proactive analytics—replacing 6–12 months of manual work with automated ingestion, contextual analysis, and AI-powered prevention.
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Observability
AI
Log Management & Analytics
Agentic AI
Application Observability
DQL
Infrastructure Monitoring
Security & Compliance
IT Ops / SRE
Intermediate
Innovation Sessions
From Frontend to Backend: Complete Visibility, Zero Blind Spots
Dynatrace delivers comprehensive full-stack observability from infrastructure to digital experience, connecting the dots across the entire modern cloud and AI-native stack. Learn how unifying detection, investigation, and resolution with AI-powered automation enables teams to trace problems from business impact to root cause—and resolve them faster with agentic collaboration.
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Observability
Developer Experience
Digital Experience Monitoring
IT Ops / SRE
AVP Platform Observability
Intermediate
Innovation Sessions
Redefining Cloud Observability: Scale with Autonomous Operations
Dynatrace enables seamless cloud data ingestion, intelligent monitoring, and proactive management of cloud resources in an AI-driven world. See how combining automated observability with AI-powered intelligence and agentic collaboration helps teams move from reactive firefighting to proactive optimization.
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Observability
Agentic AI
Autonomous Operations
AI Ops
Infrastructure Monitoring
Log Management & Analytics
Platform Engineering
Security & Compliance
IT Ops / SRE
Intermediate
Innovation Sessions
Successful AI Projects: Tracing Agentic Workloads in Production
With years of tracing expertise and experience monitoring applications, Dynatrace harnesses deep APM and tracing capacities to help organizations make sense of their agentic AI workloads. As these AI workloads explode in complexity, explore how teams can understand what's happening inside their AI systems, and eliminate black boxes for good
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Observability
AI
Agentic AI
Developer
IT Ops / SRE
Intermediate
Breakout sessions
Breakouts
AHEAD - From Observability to Action: How Dynatrace and ServiceNow Deliver Autonomous IT Operations
Enterprises continue to invest in observability and service management, yet many still struggle to turn insights into timely, coordinated action. Even with AI-driven tools, teams face manual triage, disconnected workflows, and slow remediation that limit platform value. Dynatrace and ServiceNow have partnered to solve this by combining AI-powered, full‑stack observability with enterprise workflow automation to create a closed‑loop operating model—where issues are detected earlier, understood automatically, and acted on at scale.
In this session, we’ll show how organizations are integrating and optimizing Dynatrace and ServiceNow to reduce MTTR, improve reliability, and advance toward autonomous operations. We'll also share guidance on maturing the ecosystem and how partners like AHEAD accelerate adoption and operational outcomes.
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Agentic AI
Autonomous Operations
Observability
AI
Business Executive
Solution/Systems Architect
Intermediate
Breakouts
AWS - Always on at Airline Scale: Powering Digital Journeys at United
Every journey depends on reliable digital experiences. In this session, United Airlines shares how its teams enhance the reliability of mission-critical, customer-facing applications that support more than 6 million daily mobile and web sessions. Learn how United uses real-time observability from Dynatrace and the autonomous investigation and remediation capabilities of AWS DevOps Agent to detect issues early, accelerate root-cause analysis, and act before customers are impacted, supporting continuous availability at airline scale.
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Agentic AI
Autonomous Operations
Observability
AI
IT Ops / SRE
Business Executive
Intermediate
Breakouts
AWS - Real-Time Observability in Your IDE: How NAIC Uses Kiro powers to Drive Developer Productivity
Developers lose productivity when restricted from production environments, forcing dependency on SRE teams for troubleshooting. Join the National Association of Insurance Commissioners and AWS to see how builders embed real-time observability directly into their development workflow through natural language interaction with Dynatrace and Kiro powers. Hear how NAIC developers query metrics, logs, and traces within their IDE, investigate incidents with Davis CoPilot, and receive root cause analysis with remediation proposals, without context switching between tools. NAIC will share their experience implementing this approach to accelerate developer velocity.
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Agentic AI
Application Observability
AI
Digital Experience Monitoring
DevOps Engineer
Developer
IT Ops / SRE
Intermediate
Breakouts
Accenture - Reinventing ITOps with Dynatrace + ServiceNow
Dynatrace + ServiceNow are better together, and provide the platform foundation for AIOps. However, integrating these platforms in the field has been highly varied. This session will explore recommendations for good, better, and best integration reference architectures. We'll review which capabilities from each platform are required to reach target outcomes. We'll discuss the real challenges with remediating CMDB and how to approach it. We'll conclude with discussion on how agentic AI will layer on top of the foundation and how we expect that to reinvent the way we work in ITOps.
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AI Ops
Application Observability
Agentic AI
AI
Business Executive
Solution/Systems Architect
Intermediate
Breakouts
American Airlines - Make AI Observable and Measurable: Unlocking Business Value with Dynatrace
AI is transforming user experiences. But how do you measure and optimize its impact? In this session, American Airlines reveals how they moved beyond legacy monitoring and logging tools to a unified observability platform with Dynatrace. By consolidating logs and ingesting data from Azure AI Foundry & Mezmo, dynamic dashboards uncover how users interact with AI services and the American Airlines website, turning complexity into clarity, and delivering real-time, actionable insights that improve user experience and connect technical telemetry to business outcomes. If you’re looking to make AI observable and measurable, this session is your roadmap to success.
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Log Management & Analytics
Solution/Systems Architect
Advanced
Breakouts
Autodesk - Observability at Scale: The Autodesk Blueprint for Automated Data and AI-Assisted Triage
This session presents a blueprint for building a complete observability and resiliency platform using Dynatrace, OpenTelemetry, Terraform, and Grail. Attendees will learn how to scale data collection and achieve consistency across diverse services. We will detail how automation brings clean data into the platform, using Terraform to standardize onboarding and OpenTelemetry to unify metrics, traces, and logs. We then demonstrate the crucial next step: leveraging this clean data to improve incident response. See how Grail, Dynatrace APIs, and LLMs are used to pre-analyze and enrich alerts with critical root cause context, significantly reducing MTTR. Join us to learn the practical steps for scaling your observability practice and using AI for faster incident resolution.
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OpenTelemetry
Platform Engineering
Digital Experience Monitoring
Developer
System Administrator
Advanced
Breakouts
Bradesco S.A. - Chaos Engineering with Dynatrace: Turning Failures into Learning
Bradesco adopted a strategy to validate the resilience of applications and infrastructure in cloud environments, initiating Chaos Engineering, with full visibility provided by Dynatrace, to enable controlled failure simulations. Automation ensured scalable and auditable testing, while Dynatrace offered end-to-end observability, technical insights via Davis, and agility in failure detection and reliability evolution. In this session, we’ll show how this approach can improve key indicators like MTTR and MTTD.
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Automations
Software Delivery
Observability
System Administrator
Developer
Intermediate
Breakouts
CMO Fireside Chat: Dynatrace & FreedomPay Discuss Payment Resilience Research
Would you wait more than 7 minutes to pay for a coffee during a payment outage?
The research says probably not! Hear FreedomPay CMO Liesl Smith and Dynatrace CMO Laura Heisman discuss payment resilience from our latest research report.
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Infrastructure Monitoring
Observability
Business Executive
Beginner
Breakouts
CareSource - Driving CareSource Health Payer Reliability with End‑to‑End Business Process Observability and SLO Insights
Discover how Dynatrace Grail and Business Events monitor key health payer processes, establish SLOs, and detect deviations early to ensure CareSource members maintain optimal access to healthcare. Learn how the team leverages automated incident creation, triage, and self-healing to accelerate resolution, reduce downtime, and boost reliability. You'll also learn how this observability framework enables CareSource to strengthen accountability with third-party vendors through data-driven SLA enforcement.
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Business Observability
Automations
Observability
IT Ops / SRE
Intermediate
Breakouts
Cummins Inc. - Extending Dynatrace Across Cummins: Building an Army of Power Users
Setting up Dynatrace is just the beginning—driving adoption is critical for success. Join Cummins to learn about their journey transforming hesitant users into passionate power users. Learn how their annual "Cummins-Dynatrace Day" created a feedback loop, amplified engagement, and turned Dynatrace into a must-have tool across teams. Discover actionable insights to broaden adoption and build your own army of Dynatrace champions.
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Application Observability
Observability
System Administrator
Developer
Beginner
Breakouts
DXC - Driving Autonomous Value with DXC, Dynatrace, and ServiceNow
Discover the power of integrating Dynatrace observability with ServiceNow orchestration to create a foundation for AI-driven, predictive, and self-healing operations. In this session, DXC and Dynatrace showcase how connected platforms deliver real-time visibility, faster resolution, and measurable business outcomes. Learn how DXC’s Autonomous ValueOps framework transforms insights into intelligent action, accelerating the journey to fully autonomous IT and maximizing the value of your technology investments.
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AI Ops
Autonomous Operations
Business Observability
AI
Business Executive
IT Ops / SRE
Intermediate
Breakouts
DXC - Simplifying Complexity: The Path to True Observability Adoption
Modernizing across legacy and hybrid environments requires more than technology—it demands alignment, accountability, and cultural change. Join DXC to explore how deep observability adoption simplifies operating models and unifies processes. Learn how incremental deployment and integrated operations unlock real-time insights, improve stability, reduce costs, and connect technology performance to measurable business outcomes.
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Application Observability
Infrastructure Monitoring
Log Management & Analytics
Business Executive
IT Ops / SRE
Intermediate
Breakouts
Delivering Cloud-Native Observability at Scale: OneStream’s Journey with Dynatrace
OneStream uses Dynatrace to deliver cloud-native observability across Azure, Kubernetes, and SaaS workloads. This session explores real-world use cases—from full-stack monitoring and Kubernetes insights to OpenTelemetry-based product telemetry—and shows how deep visibility drives faster issue identification and resolution, better customer experiences, and measurable business value.
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Principal DevOps Engineer
Intermediate
Breakouts
Dynatrace Managed Roadmap: Latest Observability Innovations for Regulated Markets
Learn how Dynatrace Managed delivers enterprise-grade observability for on-premises requirements and how the Model Context Protocol (MCP) brings AI-driven insights across environments for observability and natural language queries. We’ll share the latest Managed roadmap, demonstrate how real-time context transforms operations, and help organizations charting their paths to SaaS for future-ready observability.
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Observability
AI
IT Ops / SRE
Business Executive
DevOps Engineer
Intermediate
Breakouts
EchoStar (DISH) - From Siloed to Streamlined: EchoStar's Journey to Unified Observability
EchoStar’s observability journey began with a familiar challenge: a fragmented toolset that complicated troubleshooting and slowed down incident response. In this session, discover how the team streamlined their operations by consolidating logs, metrics, and traces into a single, unified platform powered by Dynatrace. Learn about the key inflection points that drove EchoStar’s shift, the practical steps they took to rationalize their tools, and the measurable impact on reliability, performance, and team efficiency. Whether you're grappling with tool sprawl or seeking a clearer path to observability, this session offers actionable insights to help you simplify and scale.
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Log Management & Analytics
System Administrator
Solution/Systems Architect
Intermediate
Breakouts
EchoStar (DISH) - Observability for Amazon Bedrock: Ensuring Reliable, Secure, and Responsible AI at Scale
As organizations scale generative AI on Amazon Bedrock, ensuring reliability and trust requires deep observability. EchoStar supports 2,800 technicians nationwide using a Bedrock-powered chatbot for real-time technical and regulatory guidance. Maintaining accuracy and performance for this mission-critical workforce demands visibility into LLM behavior, cost, and reliability. In this session, you’ll learn how Dynatrace combines OpenTelemetry signals with cloud-native metrics to deliver insights into model performance, drift, latency, cost efficiency, and risks like hallucinations or unsafe outputs. We’ll showcase dashboards and analytics that turn data into actionable intelligence, enabling you to build and operate trustworthy, scalable GenAI applications that reliably support enterprise users.
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AI Observability
OpenTelemetry
AI
Developer
IT Ops / SRE
System Administrator
Intermediate
Breakouts
Edward Jones - Kubernetes at Scale: Best Practices from Edward Jones
Edward Jones has evolved from a few on-prem clusters to a large-scale presence in the cloud. Two long-time associates of the firm will present in this session: an engineer will discuss the challenges they've overcome, including a Dynatrace Managed to SaaS migration and implementing DevOps for Operator deployments, and an architect/SRE will share best practices for scalable Kubernetes observability, monitoring critical databases, and maintaining the four Golden Signals.
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Kubernetes
Platform Engineering
Cloud Native
IT Ops / SRE
Intermediate
Breakouts
Fairstone Bank - Business Events and Serverless: A Winning Combination
Fairstone has fully embraced AWS cloud, unlocking agility and scalability at unprecedented levels through Dynatrace observability. In this session, we’ll walk through the technical design behind the Fairstone serverless implementation, why AWS Lambda was the cornerstone of their approach, and how Dynatrace accelerated their journey. Learn how Business Events and Experience-Based Accelerations connect business KPIs with technical metrics for real-time insights, and how Session Replay, DQL, Dashboards, and Davis AI streamline debugging, alerting, and collaboration. Hear about best practices, lessons learned, and practical tips to fast-track your own Dynatrace adoption while avoiding common pitfalls.
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Cloud Native
Observability
Developer
Business Executive
System Administrator
Intermediate
Breakouts
FedEx - Accelerating the Transition from Legacy Tools to Modern Success at FedEx
FedEx, a global transportation and logistics leader operating 24/7/365, has grown through innovation and acquisitions, resulting in a complex tool landscape. By partnering with Dynatrace, FedEx is streamlining observability through consolidation, and reducing MTTR to enhance performance and customer experience. Join us as FedEx and Dynatrace share how they built a unified migration plan, tackled blockers, and are on their journey to an accelerated tool consolidation success.
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Log Management & Analytics
Intermediate
Breakouts
Federated Mutual Insurance Company - A Tale of Two SREs: Consolidating Tools and Increasing Observability Coverage
Learn about Federated Mutual’s transformative journey in enterprise monitoring, and how they successfully consolidated over five disparate tools into a single platform, which is manageable by just two SREs. This shift not only streamlined operations but also expanded monitoring coverage from approximately 30% to over 70% of all assets. Discover how the team achieved a level of visibility previously thought unattainable by leveraging business insights, enhanced support capabilities, and real-time live chat.
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Business Observability
Observability
Digital Experience Monitoring
IT Ops / SRE
Beginner
Breakouts
FreedomPay - Experience Vitals: Keeping a Pulse on Your Frontend
Learn how FreedomPay leverages the 3rd-generation Dynatrace platform to deliver superior digital experiences. We’ll share practical tips for adopting next-gen RUM, highlight the most impactful features, and demonstrate how Grail enables custom metrics, business event correlation, and advanced alerting to accelerate troubleshooting, improve reliability, and optimize user outcomes across complex environments.
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Business Observability
Application Observability
Digital Experience Monitoring
IT Ops / SRE
Developer
System Administrator
Advanced
Breakouts
FreedomPay - How Static Lookup Data Reshapes Observability: From Telemetry to Actionable Insights for Operations and Business
In the evolving landscape of observability, raw telemetry is no longer enough. This session explores how FreedomPay uses static lookup data to transform noisy metrics, logs, and traces into meaningful, actionable insights. By enriching telemetry with reference data—such as business identifiers, customer names, or environment labels—teams gain the context needed to bridge technical and business perspectives. Learn how enriched observability data empowers SREs to shorten troubleshooting times by quickly correlating issues across systems, gives executives critical insights into how IT performance impacts business KPIs, and provides infrastructure engineers with user-friendly names and contexts they recognize from their daily operations.
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Infrastructure Monitoring
Business Observability
Kubernetes
Advanced
Breakouts
Google - The AI Workforce: Advancing Agentic Collaboration Through Observability
The next frontier of automation is a dynamic workforce of specialized AI agents collaborating to solve complex problems. This session dives deep into the art and science of orchestrating these multi-agent systems, built on Google Cloud's advanced AI frameworks (ADK / MCP / A2A / Vertex AI Agent Engine). We’ll explore the primary challenge of this new paradigm: how to ensure seamless, efficient, and transparent collaboration among agents. This is where AI Observability becomes mandatory, and the deep integration between Google's Agentic Frameworks and the Dynatrace platform provides the essential "control tower" to manage this digital workforce.
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Agentic AI
AI
System Administrator
IT Ops / SRE
Advanced
Breakouts
Hertz - When Every Second Counts: How Hertz Turns Observability into Business Advantage
In car rental, seconds matter—whether providing instantaneous quotes for online travel partners, reducing wait times at counters, or ensuring flawless digital booking. Learn how Hertz uses Dynatrace to turn observability into a business advantage, proactively monitoring OTA/XML partners, measuring service times at U.S. and European counters, and optimizing performance across Hertz, Dollar, and Thrifty websites—all to deliver faster service, stronger loyalty, and protected revenue worldwide.
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Business Observability
Digital Experience Monitoring
Observability
Business Executive
System Administrator
Advanced
Breakouts
InPost - Serverless Unified Observability Done Right
Join InPost to hear practical insights on implementing unified observability for AWS serverless environments. This session will explore the challenges of instrumenting serverless applications using OpenTelemetry and linking traces to metrics and logs from cloud vendors. InPost will share lessons learned from setting up AWS stacks with Terraform, instrumenting code with OTel, and streaming observability signals into a backend platform for a unified view. The session will also include a demonstration of AWS Cloud Platform Monitoring integrated with OTel data, highlighting strategies for improving visibility and performance.
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Cloud Native
OpenTelemetry
Application Observability
IT Ops / SRE
Intermediate
Breakouts
Lockheed Martin - From Observability to Intelligence: Supercharging Enterprise Ecosystems with MCP and Agentic AI
Large hybrid-cloud ecosystems generate more data than ever. The Model Context Protocol (MCP) introduces opportunities to elevate Dynatrace into a true intelligence platform and unlock data’s full value. In this session, discover how Lockheed Martin’s approach enables secure, bidirectional data flows that integrate Dynatrace with complementary systems through custom MCP implementations and purpose-built tools that maximize efficiency within their environment. Learn practical patterns for creating custom MCPs, enriching Dynatrace’s context with external sources, and shifting from reactive monitoring to proactive operations. See how Lockheed Martin transforms fragmented telemetry into unified intelligence that boosts reliability, accelerates remediation, and strengthens resilience across hybrid-cloud environments.
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Agentic AI
AI
System Administrator
IT Ops / SRE
Beginner
Breakouts
NAIC - From Hours to Seconds: Automating Release Validation with Dynatrace
Performance validation should not delay code releases. This session showcases a real-world implementation of automated, shift-left performance testing using Dynatrace Workflows, SRGs, and Dashboards. Workflows run pipelines and orchestrate evaluations, while KPIs and SLIs in SRGs catch regressions early. Dashboards provide real-time visibility into performance trends, anomalies, and historical data. As a result, analysis is reduced from hours to seconds, empowering teams to move faster with confidence, fostering a culture of continuous performance awareness across development and operations.
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Application Observability
Agentic AI
AI
Automations
Solution/Systems Architect
DevOps Engineer
Intermediate
Breakouts
Northwestern Mutual - Seamless Migration from Traditional Log Management to Dynatrace
In today’s dynamic IT environments, traditional log management solutions often struggle to keep pace with the scale, complexity, and performance demands of modern applications. This session explores how organizations can achieve a seamless migration to Dynatrace, unlocking end to end Observability, AI-powered analytics, and real-time insights. Attendees will learn best practices for transitioning from legacy tools, minimizing operational disruption, and accelerating value realization.
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Log Management & Analytics
IT Ops / SRE
Solution/Systems Architect
Intermediate
Breakouts
Prime Therapeutics - Simplifying the Ecosystem: From Tool Sprawl to a Single Unified Platform
Prime Therapeutics streamlined its enterprise monitoring stack by centralizing observability with Dynatrace and consolidating three major monitoring tools. Learn how standardizing observability across data centers, cloud platforms, and SaaS environments improves visibility, automates workflows, and enables faster, more secure software delivery with practical takeaways.
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AI Ops
Infrastructure Monitoring
Observability
AI
System Administrator
Intermediate
Breakouts
Prudential - Unified Observability as Code: Prudential Progresses From Chaos to Transformative AIOps
Cloud sprawl, hybrid architectures, and decades of legacy processes have pushed traditional monitoring past its breaking point. Learn how Prudential engineered unified observability as code to eliminate fragmentation, accelerate automation, and deliver a consistent, enterprise-wide observability experience for every stakeholder. By extending Dynatrace with policy-driven automation and mediation APIs, we moved from reactive monitoring to proactive prevention, achieving transformative AIOps.
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AI Ops
Cloud Native
AI
Observability
IT Ops / SRE
Intermediate
Breakouts
ServiceNow - A Fireside Chat with ServiceNow - Transforming Operations from Reactive to Autonomous
Dynatrace and ServiceNow are revolutionizing IT Operations and Service Management best practices through a strategic partnership focused on creating autonomous, intelligent, and resilient enterprise environments. Discover how our customers are leveraging Dynatrace with ServiceNow to simplify operations, enhance enterprise resilience, and transition from reactive responders to strategic supervisors. Join us for a fireside chat with Adrian Phillips, Senior Director of Product Marketing at ServiceNow, Jay Livens, Senior Director of Product Marketing at Dynatrace, and Garret Bauer, Senior Director, Technology Operations & Reliability Engineering at CareSource to learn how you can achieve rapid insights and autonomous service operations at scale, while accelerating remediation and moving toward self-healing IT.
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Autonomous Operations
Agentic AI
Automations
AI
Business Executive
Solution/Systems Architect
Beginner
Breakouts
Sicredi - Self-Service Observability and Generative AI: Empowering Teams, Driving
Banco Cooperativo Sicredi turned Dynatrace observability into a self-service experience via their developer portal. Learn how teams now automate workflows, customize setups, and get AI-driven recommendations, achieving 60% higher adoption, 45% faster onboarding, and 30% fewer support tickets—helping developers streamline environments, accelerate releases, and deliver scalable solutions.
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Platform Engineering
AI Ops
AI Observability
AI
Solution/Systems Architect
Advanced
Breakouts
Storio - Beyond Logs: Storio's Journey to AI-Powered Observability
For many SRE and IT Ops teams, logs are the default starting point for troubleshooting—familiar, but often fragmented. At enterprise scale, logs alone can’t tell the full story of system health, performance, or user experience. At Storio Group, a major platform migration exposed the limits of traditional log monitoring. The breakthrough wasn’t just better tooling—it was a strategic shift toward full observability. In this session, Storio shares how they reimagined their approach with Dynatrace, embracing metrics, traces, and business events to unify technical telemetry with business outcomes. Powered by Dynatrace AI Intelligence of hybrid OneAgent + OpenTelemetry model, the team moved from reactive investigation to proactive insight. The result: faster detection, smarter recovery, and a culture that prioritizes clarity over complexity.
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Log Management & Analytics
IT Ops / SRE
Beginner
Breakouts
TELUS AI, Agents, and MCP - Lessons Learned
TELUS, a Canadian technology leader, was already deep into their AI journey before building their first iteration of a Dynatrace MCP in January 2025. With this development, TELUS enabled engineers to query configurations, metrics, problems, and more from within our IDEs - providing developers with important additional context about their application's performance.Since that release, TELUS has built a number of other MCPs to connect discrete signals - including change management tooling, network path analysis via NetBrain, on-call management with PagerDuty, and more - and deployed a central N8N solution to automate actions based on signals from these platforms. We've removed the need to work through the IDE for these interactions, allowing developers to "speak" with our tools via natural language and Slack integrations.Join us for an overview about the TELUS AI journey, our experience moving towards fully Agentic AI solutions, and what we see as the future role of AI in observability.
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Agentic AI
AI Ops
DQL
AI
IT Ops / SRE
Developer
System Administrator
Advanced
Breakouts
The Cigna Group - Advancing Reliability Through SLOs: Clear Priorities and Intelligent Automation
The Cigna Group has advanced its SRE and developer experience journey through service-level objectives (SLOs) as a unifying framework for reliability, prioritization, and focus. SLOs help teams understand what truly matters, reduce noise, and make informed tradeoffs as they shift from reactive troubleshooting to proactive, developer-centric insights. Learn how clarity through SLOs boosts productivity, minimizes context switching, and supports healthier, more predictable delivery cycles; key principles of a modern application development experience.
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Application Observability
Business Observability
Digital Experience Monitoring
IT Ops / SRE
DevOps Engineer
Intermediate
Breakouts
United Airlines - One Year Post-Migration: Shifting Left and Business-Led Observability
Learn how the United team has driven a shift left and business-driven observability perspective one year post-migration. Discover how United has empowered developers to use tools like Dynatrace Davis CoPilot and Live Debugger, automate and standardize deployments, create business-focused KPIs and views ("Digital Control Tower"), reduce MTTR/MTTI with Dynatrace Davis AI, and improve operational resilience with workflow failover automation.
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Business Observability
Log Management & Analytics
Developer Experience
Intermediate
Breakouts
United Airlines - Shift Left, Accelerate Everything: How United Airlines Transformed Developer Flow with Dynatrace
United Airlines and Dynatrace are transforming developer experience through unified observability, reducing workflow friction and keeping teams in flow from code to production. Dynatrace provides developers with real-time insights, faster debugging, and end-to-end visibility. Learn how United uses Dynatrace Business Events, Flows, and AI-powered tooling to accelerate delivery, improve reliability, and empower developers to build with confidence.
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Developer Experience
Application Observability
Business Observability
Developer
DevOps Engineer
IT Ops / SRE
Intermediate
Breakouts
United Airlines -From boarding scans to business events: How Dynatrace fits in your enterprise data strategy
Enterprises rely on critical legacy applications that are rich in data but complex to update. Using Dynatrace Business Events with OneAgent capture, United gained granular insights into the boarding process, down to device-specific behavior, without extra development. Learn how United unlocked insights down to raw scan data to evaluate boarding devices and agent software services, and how such data can evolve from Bronze to Silver to Gold, using Dynatrace as a key component within a Medallion Data Architecture.
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Business Observability
DQL
Solution/Systems Architect
Intermediate
Breakouts
United Wholesale Mortgage - From Telemetry to Transformation: Unlocking the Full Value of Data to Drive Business Outcomes
Observability is no longer just for SREs, IT Ops, and developers. Senior leadership, product managers, and business analysts increasingly need real-time insights that connect telemetry to business outcomes. In this session, you’ll learn how to ingest, enrich, and route observability data using OpenPipeline, plus how to leverage Business Events to visualize and understand critical user journeys—such as logins, process errors, and SLO/SLA violations—enabling smarter decisions and improved experiences.
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Business Observability
Log Management & Analytics
Observability
Solution/Systems Architect
Advanced
Breakouts
United Wholesale Mortgage - How UWM Uses RUM to Drive Better User Experiences
At United Wholesale Mortgage, user experience is paramount. Real User Monitoring (RUM) on Grail and Dynatrace Business Insights transformed how UWM IT teams track and improve user journeys. Discover how enhanced data correlation across RUM, logs, and traces enables cost savings, faster frustration detection, smarter product decisions, improved IT engagement, and better end-user experiences.
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Application Observability
Digital Experience Monitoring
Observability
IT Ops / SRE
System Administrator
Advanced
Breakouts
Women in Tech Panel - Learning from Leaders
Join an interactive conversation with women leaders shaping the future of technology. This session dives into real-world lessons on innovation and growth, and how leaders are navigating the age of AI. Hear candid insights on what’s working, what’s changing, and how collaboration across teams accelerates success. This is an opportunity to share, learn, and connect.
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Business Executive
Beginner
Session Types
Countless learning opportunities. One Perform.
There's something for everyone over three days of learning, training, and networking.
- Mainstage \ \ Get inspired to drive innovation, resilience, and growth and in the age of AI alongside Dynatrace leadership, our visionary customers, and special guest speakers.\ \ See all sessions](/content/perform/on-demand/perform-2026/?type=LIVE®ion=NORAM&_location=Mainstage#perform2026/index.html)
- Innovation Sessions \ \ From accelerating AI-powered log monitoring to driving successful AI initiatives, dive deeper into the critical industry topics critical to driving your business and career forward.\ \ See all sessions](/content/perform/on-demand/perform-2026/?type=LIVE®ion=NORAM&_location=Innovation%20Sessions#perform2026/index.html)
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