# AI-powered observability for government Modernize, secure, and optimize citizen services with AI-powered observability, security, and automation on one unified platform. [Request demo](/content/request-demo/ "Request a demo of the Dynatrace Platform"/index.html) [Let's chat](/content/contact/ "Contact Dynatrace"/index.html) ## Outcomes that build public trust Deliver resilient services, strengthen security, control costs, and prepare for AI with precise answers and intelligent automation. - ### Resilient services Prevent outages and speed recovery with real-time topology, causal AI, and end-to-end observability. [Learn more](/content/platform/application-topology-discovery/index.html) - ### Secure by design Unify observability and runtime security to prioritize real risk and protect critical government systems. [Learn more](/content/solutions/runtime-vulnerability-analytics/index.html) - ### Optimize spend Reduce tool sprawl, improve cloud efficiency, and make constrained budgets go further. [Learn more](/content/platform/cloud-monitoring/index.html) - ### AI-ready operations Govern AI workloads with visibility into cost, latency, errors, model behavior, and guardrails. [Learn more](/content/solutions/ai-observability/index.html) ## How Dynatrace helps state & local agencies Three priority use cases for resilient digital services, stronger security, and efficient modernization. ### Deliver reliable digital services for every constituent - Monitor web and mobile journeys to detect friction, latency, and outages before they impact citizens. - Test critical workflows like benefits, licensing, permitting, and payments 24/7 with synthetic monitoring. - Use privacy-aware session replay and end-user analytics to resolve issues faster with less guesswork. - Correlate frontend, application, infrastructure, and cloud dependencies in one view to pinpoint root cause in minutes. [Digital Experience Monitoring](/content/platform/digital-experience/index.html) [Request demo](/content/request-demo/index.html) ### Strengthen security with runtime context - Detect vulnerabilities and threats in production with real-time exposure context, not just static findings. - Correlate security signals with logs, traces, topology, and service impact for faster investigation and remediation. - Prioritize the issues that matter most based on citizen-facing risk and operational impact. - Support governance and auditability with unified data, role-based controls, and compliant data handling. [Application Security](/content/solutions/application-monitoring/index.html) [Explore automation workflows](/content/hub/detail/automations/index.html) ### Modernize hybrid cloud and reduce operational toil - Unify visibility across on-prem, multicloud, Kubernetes, and SaaS to eliminate blind spots across agencies. - Replace fragmented tools with one platform for observability, security, analytics, and automation. - Use Dynatrace Intelligence and automation to identify root cause, reduce alert noise, and accelerate remediation. - Improve performance and cost efficiency with context-rich analytics on Grail™. [Grail data lakehouse](/content/platform/grail/index.html) [Cloud monitoring](/content/platform/cloud-monitoring/index.html) ### Govern AI with confidence As agencies adopt chatbots and agentic AI, observability is critical for trust, security, and cost control. Dynatrace delivers end-to-end AI observability across models, agents, vector databases, and infrastructure—tracking latency, errors, token usage, costs, and guardrail outcomes to explain AI behavior and speed troubleshooting. [Explore AI observability](/content/solutions/ai-observability/index.html) [Read AI observability docs](https://docs.dynatrace.com/docs/observe/dynatrace-for-ai-observability) - Monitor token usage, request cost, latency, and failure rates across AI workloads. - Trace prompts, chains, agent activity, and downstream dependencies to understand what happened and why. - Surface provider guardrail outcomes and build alerts and workflows around them. - Maintain a stronger audit trail and data context with Grail to support governance and compliance. ## Trusted by public sector teams Public agencies use Dynatrace to reduce outages, accelerate root cause analysis, improve citizen experiences, and save money through consolidation and automation. \ \ \ \ ****State of Michigan** Delivers $4.4 Million Efficiency Savings Over 5 Years with Dynatrace**See their story](/content/customers/state-of-michigan/index.html) \ \ \ \ ****Pasco County** boosts trust with constituents and enhances agency reputation with Dynatrace**See their story](/content/customers/pasco-county/index.html) ### Leverage 700+ integrations Connect cloud platforms, Kubernetes, ServiceNow, OpenTelemetry, and AI technologies to extend observability across your full ecosystem. - \ AWS](/content/hub/detail/aws/index.html) - \ Microsoft Azure](/content/hub/detail/microsoft-azure/index.html) - \ Google Cloud](/content/hub/detail/google-cloud-platform/index.html) - \ Kubernetes](/content/hub/detail/kubernetes-1/index.html) - \ ServiceNow](/content/hub/detail/servicenow-for-workflows-preview/index.html) - \ OpenTelemetry](/content/hub/detail/opentelemetry/index.html) [See all integrations](/content/hub/index.html) ## **Dive into the details** - [****Read Documentation**** \ \ Dive into our documentation for more details.\ \ See Documentation](https://docs.dynatrace.com/docs) - [****Visit our Community**** \ \ Ask questions and get insights from Dynatrace users.\ \ Meet the Community](https://community.dynatrace.com/) - [**Explore our Hub** \ \ See how to extend the platform with apps and extensions.\ \ Visit the Hub](/content/hub/index.html) ## Resources - \ eBook\ \ **Government CIO Report**\ Learn more](/content/info/reports/government-cio-report/index.html) - \ eBook\ \ **Dynatrace + ServiceNow autonomous IT operations**\ Learn more](/content/news/press-release/dynatrace-servicenow-autonomous-it-ops/index.html) ## **Let’s chat** Talk to a Dynatrace expert to see what our best-in-class observability, security, and AIOps platform can do for you. [Let’s chat](/content/contact/ "Contact us"/index.html) [Request demo](/content/request-demo/ "Free trial"/index.html)